Your latch is broken and you re locked out.
Replace latch on locked door.
Pull out the two door knobs.
If this works then you can open the door and it s time to replace the dead latch.
Again all door configurations are different so you may have a different set up.
Once you ve unscrewed the outer door handle remove it.
It should slide out fairly easily.
Do you need help replacing the door latch part w11307244 in your washer.
Be sure to set all the pieces aside and to keep them together so that you won t lose them.
Now it s time to remove the latch.
Next you re going to want to find the source of the breakage.
Install the white plastic cover back onto the lock and actuator assembly by securing it with the two other screws you removed previously.
With this video steve will show you how easy it is to complete this repair your.
If the door will not unlock you may require service.
Unscrew the two screws on the base plate of the door knob on the interior side of the door using a screwdriver with the appropriate head.
If it s unaligned loosen the strike plate screws and shift it slightly.
Once the oven is cool after a self clean cycle.
2 remove the two smaller.
Remove the two screws from the latch plate on the edge of the door and remove the latch from the opening.
Begin by removing the screws from the door knob on the interior side of your door.
Attach the plastic door lock actuator back onto the assembly with two screws.
To take yours out just use your phillips screw driver again to take out the two screws in the face plate.
In some cases door latch plate mortises might need to be cut or enlarged.
For service please schedule an appointment with ge appliances factory service.
If the door isn t locking replace the door lock motor with the manufacturer approved replacement part.
If the door unlocks the control has reset itself and there should not be any other problems.
Now go to the hardware store and buy you a new dead latch.
Do not force the latch at anytime.
You may want to spray wd40 or other lubricant on the lock mechanism.
Reinstall the plastic cover and replace the assembly.
First take a plastic card or cut a piece of plastic bottle and insert it between the door and the frame.
The door lock motor assembly locks the latch to keep the oven door shut during the cleaning cycle and when the control lock out is active.
This allows you to pull the door.